Position Summary:

The Freight Forwarding Manager provides strategic direction and leadership to the freight forwarding operation to include organizing the safe, efficient and cost-effective transportation of goods (via shipping lines, airlines, road and rail freight operators) keeping in consideration the type of goods and customer delivery requirements. The FFM has responsibility for the overall performance of the operations, customer service, and finances of the location. The FFM is accountable for achieving the highest level of profits through cost controls, productivity improvements, and revenue growth.

Major Responsibilities:

  • Investigating and planning the most appropriate route for a shipment, considering the perishable or hazardous nature of goods, cost, transit time and security;
  • Arranging appropriate packing, taking into account the climate, terrain, weight, cost and nature of goods and also the delivery and warehousing of gods at their final destination;
  • Negotiating contracts, transportation and handling costs to meet margin requirements and ensure maximum profitability;
  • Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries’ regulations and fiscal regimes;
  • Arranging payment of freight and other charges or collection of payment on behalf of clients;
  • Utilizing e-commerce, internet technology and satellite systems to enable real-time tracking of goods;
  • Acting as Broker in customs negotiations worldwide to guide the freight efficiently through complex procedures;
  • Maintaining current knowledge of relevant legislation and other factors that could affect freight movement;
  • Monitors operation performance against financial goals, review progress regularly with General Manager, and communicates progress regularly with staff;
  • Assesses and understands market opportunities and trends, and how market conditions impact business performance and financials;
  • Develops and leverages a broad network of resources throughout the organization;
  • Nurtures long-term partnerships with key internal and external stakeholders;
  • Formulate strategies to ensure revenue targets of location are accomplished;
  • Provides direction and guidance when addressing customer issues;
  • Ensures the proper systems, procedures, internal controls, quality standards, metrics, and quality control processes are in place;
  • Recommends process improvements that will create the most efficiency while maintaining service expectations;
  • Work closely with outside & inside sales teams, gain market share and development of RFQ’s

Qualifications / Education and Experience Requirements:

  • Bachelor’s Degree or equivalent experience required
  • Minimum 8 years’ experience in global freight forwarding required
  • Minimum 2 years’ experience people management & development required

Knowledge and Skill Requirements:

  • Must be proficient with NVOCC (Non-Vessel Ocean Common Carrier), IAC (Indirect Air Carrier) regulations, and all other requirements necessary to operate a fully compliant freight forwarding operation extensive knowledge of domestic and international transportation regulations, policies, and procedures required
  • Must have knowledge of the Trans-Pacific/Asia trade lanes and markets.
  • Knowledge of the Trans-Atlantic/Europe trade lanes and markets is a plus
  • Must possess extensive industry experience of all international modes of transportation, including air, ocean, FCL, LCL, Project Cargo for both import and export activities.
  • Demonstrated record of success in performing in an environment of change, maintaining effectiveness while managing multiple and shifting priorities required
  • Strong organizational skills, ability to prioritize and effectively manage multiple tasks/projects
  • Ability to collaborate with business partners on organizational initiatives
  • Results oriented with the drive to want to grow within the organization
  • Regular, predictable, full attendance is an essential function of the job
  • Willingness to travel as necessary, work the required schedule, work at the specific location required
  • Familiar with CargoWise

Work Location:

  • Los Angeles, CA and Chicago, IL

Apply on-line or E-mail resume with cover letter to jobs@tnetworkinc.com

Job Type: Full Time
Job Location: Chicago Los Angeles

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